For almost 35 years, the initiators of iQi Group have dedicated themselves to setting up a unique inspection company to support buyers and suppliers alike. This objective is not only our philosophy but also a promise to our clients. Whether they request price analysis, vendor inspection, expediting, evaluation of technology transfer, pre-shipment physical inspection, inspection during production and/or verification of conformity, for one single file or for big projects –iQi Group extends its expert presence worldwide for supporting its customers.
iQi Group believes that:
- as a third-party Independent Inspection Company, it shall play its role as a bridge between buyers and suppliers;
- its inspection certificate shall grant conformity of ordered products as per customer’s requirements;
- inspection services shall be carried out instantly and on time, and the inspection results must be promptly announced to all parties concerned;
- customers shall be able to follow all steps of the inspection process related to their order at any time;
- it shall use the best of its capacity to serve its customers’ expectation to be served by experienced inspection experts who have adequate facilities and skilled inspectors;
- its inspection services shall be performed in such a manner that no discrepancy occurs. In case such problems shall occur, it will be iQi Group's responsibility to examine the matter, discover the truth and offer viable solutions;
- customers need to be informed, in advance, of the latest import & export rules and regulations regarding the scope of inspections to be carried out;
- Customers’ inspection documents must be considered confidential and shall not be revealed to any third party.
The philosophy of iQi Group has been formed based on knowledge and decades of experience concerning problems & solutions of inspection activities. Some of the company’s principles noted above can be considered as the objectives which have influenced and adjusted the framework of the company for providing its clients with quality services.